When we will receive our rewards?
As our campaign has done SO well, my original timeline for October has been pushed back to Late November.
However, I will do everything in my power to get rewards out as soon as possible. From the time we submit for bulk production, Noopy takes around 30-35 days to complete. Assuming there are no issues, then he gets on a boat and heads to the USA, which takes another 25-30 days. He then undergoes inspection and begins his route to our home, where we eagerly embrace his arrival before preparing him to go home to you!
Be sure to check our updates and follow us on Instagram as I regularly update the status of various aspects of our campaign.
Last updated: August 01, 2024 05:00
Where is Noopy produced?
I am honored to say our Magical Boi is ethically sourced and manufactured in Xuzhou, China. We have been using our manufacturer since Noopy’s first mass production and we are very happy with the quality and their speed/reliability. We have been working close with our manufacturer since 2021 and they know that no Noopy is to be left behind. No matter how flawed they may be!
Last updated: July 08, 2024 08:02
Will There be Restocks?
Most always, each “Wave” of Noopy is a one time production. It is safe to assume that each release will be retired after all Noops have found a home.
In some scenarios, a ‘reimagining’ of a Noopy version may be released, with slightly different fabrics, or in a different size.
Last updated: July 08, 2024 08:04
Is Noopy a toy?
Noopy is a collectors item, not a toy. We consider him to be a collectible, and we encourage only folks over the age of 15 to be caring for their own Noopy.
Noopy is created with 100% synthetic fibers and all brand new materials. The manufacturer is compliant with all standard safety laws and tests.
Last updated: August 01, 2024 05:00
Is Noopy safe for individuals with specific allergies (such as latex, PVC, metal)?
While our manufacturer’s and sourcing specialists adhere to all standard safety guidelines for trades in the USA (as is required by law), Noopy may not meet the rigorous standards required for individuals with severe allergies and sensitivities. For that reason, we do not recommend Noopy to be purchased for those who have severe sensitivity to polyester fabrics, ABS plastics, or other thermoplastic components and synthetic materials.
For individuals with metal-based allergies or sensitivities, we encourage you to remove Noopy’s bell (or let us know and we can remove it for you) prior to use.
As a reminder: Noopy is a collectible item and is not a toy. He is tested and designed to be handled by individuals over the age of 15.
Last updated: August 01, 2024 05:01
I'd like to request a special "durp" level, how can I do that?
If you’re someone who loves the durpy Noopy’s, just shoot me a DM on instagram and let me know your backer # and I will make a special note on your survey!
Please note durpy-ness is not guaranteed, and durp levels may involve your plush being a little flawed/imperfect. I will do my best to pick the silliest one from the batch!
Last updated: August 03, 2024 14:17
I'd like to cancel my pledge.
Thank you for supporting my crowdfunding campaign! I appreciate your support and your patience with this campaign. When you placed your pledge, you acknowledged the funds were being pledged towards production of the merchandise advertised and supporting a dream. As noted on Backerkit, crowdfunding campaigns are not a store, and the funds pledged were committed to the development of our product. As a result, I apologize that I am unable to provide a refund. However, I recognize that unforeseen circumstances can arise and am willing to help accommodate your request. If you would like to transfer your rewards to an alternative recipient, please arrange this through your own means (such as selling to a friend or trusted colleague), once those details are arranged, please let me know the updated recipient information and I will be happy to get that updated for you. Please feel free to reach out to me if you are needing to pass your rewards onto a different recipient. Please note the arrangements for payment will need to be handled through yourself and the recipient.
Your understanding is greatly appreciated.
Last updated: August 20, 2024 11:58
Current Estimated Shipping Date: November 2024
Currently, our estimated fulfillment timeframe is around November! Please note the timeline may extend due to multiple factors outside of our control. Rest assured, I will keep backers updated along the way! Please check back periodically and check for our campaign updates for important information that pertains to this campaign!
Last Updated At: 08/20/24 | See Backerkit Crowdfunding UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
By backing you acknowledge the nature of this campaign.
As backerkit is not a store, you acknowledge that no refunds or cancellations are permitted, however, should you arrange secondary arrangements for your pledge, you may choose to pass your rewards to a different recipient. Note that arrangements of this nature will be required by you, the backer. Please reach out to our email for further information or assistance with arranging your pledge rewards to go to an individual of your choosing.
You acknowledge the nature of this campaign and that all advertised items are prototype stages or mock-up simulations, and final product outcome may vary. Color clarity and intensity may vary from simulated mock-ups.
Additionally, you acknowledge that by not fulfilling your survey to completion by the provided deadline may result in your pledge rewards being forfeit, and your pledge being considered a donation to the campaign.